PRIVACY POLICY

8 Day Enterprises TA 8 Day Pressure Wash Services

Effective date: 5 November 2026
Last updated: 5 November 2026

1. Introduction

8 Day – Pressure Wash Services ("8 Day", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

This Privacy Policy explains how we collect, use, store, protect and share personal information when you visit our website, submit an enquiry, request a quotation, use our services or communicate with us through social media, telephone, email or WhatsApp.

2. Who we are

Business name: 8 Day Enterprises 
Trading name: 8 Day Pressure Wash Services
Business location: Centurion, Gauteng, South Africa
Website: www.8day.co.za

Contact details:

  • Email: tim@8day.co.za

  • Telephone / WhatsApp: 060 335 8422

  • Physical business address: [2 Roosmaryn PLC, Rooihuiskraal North, Centurion]

8 Day is the responsible party for the personal information collected and processed in connection with its business activities.

3. Personal information we collect

Depending on how you interact with us, we may collect the following information:

Personal and contact information

  • Full name and surname.

  • Telephone and mobile numbers.

  • Email address.

  • Residential or business address.

Enquiry and quotation information

  • Details of the cleaning service requested.

  • Property location and relevant access information.

  • Descriptions of the surfaces or areas requiring cleaning.

  • Photographs supplied by customers for quotation purposes.

  • Communications relating to enquiries, quotations and services.

Customer and transaction information

  • Services provided and service history.

  • Quotations, invoices and payment records.

  • Information reasonably required to manage customer relationships.

We only collect information that is reasonably necessary for legitimate business purposes.

4. How we collect your information

We may collect personal information directly from you when you:

  • Complete a contact or quotation form on our website.

  • Submit a Facebook or Instagram lead form.

  • Contact us by telephone, email or WhatsApp.

  • Request a quotation or book a cleaning service.

  • Communicate with us through social media.

  • Enter into a business relationship with us.

We may also receive relevant information through service providers or business partners where this is lawful and necessary.

5. Why we use your personal information

We use your information for the following purposes:

  • Responding to enquiries and quotation requests.

  • Contacting you to discuss your cleaning requirements.

  • Preparing and providing quotations.

  • Scheduling and carrying out cleaning services.

  • Managing customer accounts and payments.

  • Communicating service updates and important information.

  • Maintaining business and financial records.

  • Improving our services and customer experience.

  • Meeting legal, regulatory and accounting obligations.

  • Protecting our business against fraud and resolving disputes.

We process personal information only where we have an appropriate lawful basis under POPIA, such as consent, contractual necessity, a legal obligation or a legitimate interest.

6. Marketing and promotional communication

We may occasionally wish to inform customers about our services, promotions or other relevant business updates.

We will not use your contact information for unsolicited electronic direct marketing unless permitted under POPIA.

Where your consent is required, we will request it separately. You may withdraw your consent or unsubscribe from marketing communications at any time, free of charge.

Where permitted by POPIA, we may communicate with existing customers about our own similar services, provided they have been given a reasonable opportunity to object.

Submitting a quotation request does not automatically subscribe you to marketing communications.

7. Sharing your personal information

We do not sell, rent or trade your personal information.

We may share relevant information with trusted third parties where necessary to operate our business, including:

  • Website hosting and website service providers.

  • Meta Platforms (Facebook and Instagram), where you submit information through their advertising and lead generation services.

  • Email, telephone and WhatsApp service providers.

  • Secure cloud storage and business software providers.

  • Accountants, financial institutions and professional advisers.

  • Government authorities or regulatory bodies where required by law.

These parties may only process personal information where necessary for their legitimate service or legal purpose.

Where third parties process information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and security safeguards are in place.

8. International processing of information

Some of the technology platforms and service providers we use may store or process information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that such transfers comply with the requirements of POPIA, including section 72.

9. How long we retain personal information

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by law.

For example:

  • Enquiry information is retained for as long as reasonably necessary to respond to and manage the enquiry.

  • Customer records are retained for the duration of the business relationship and for a reasonable period afterwards.

  • Financial and accounting records are retained in accordance with applicable South African legal and tax requirements.

  • Information that is no longer required will be securely deleted, destroyed or de-identified where appropriate.

10. How we protect your information

We take reasonable technical and organisational measures to protect personal information against:

  • Loss or accidental destruction.

  • Unauthorised access.

  • Unlawful processing.

  • Disclosure or misuse.

  • Alteration or damage.

Access to personal information is limited to people and service providers who reasonably require it for business purposes.

While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Your rights under POPIA

You have the right, subject to applicable legal requirements, to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion or destruction of information where legally permissible.

  • Object to certain types of processing.

  • Withdraw consent where processing is based on consent.

  • Object to the use of your personal information for direct marketing.

  • Lodge a complaint with the Information Regulator of South Africa.

Requests relating to your personal information can be sent to us using the contact details provided in this policy.

12. Cookies and website information

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and support advertising or analytics.

These technologies may collect technical information such as browser type, device information and website usage.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

13. Photographs and marketing material

Where we photograph or record completed cleaning work for promotional purposes, we will take reasonable steps to avoid publishing identifiable personal information without an appropriate lawful basis or permission.

We will obtain appropriate permission before using identifiable customer photographs, personal details or testimonials in our advertising and promotional material.

14. Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our business, services, technology or applicable legislation.

The latest version will be published on our website with the updated effective date.

15. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact:

8 Day – Pressure Wash Services
Centurion, Gauteng, South Africa

Email: tim@8day.co.za
Telephone / WhatsApp: 060 335 8422
Website: www.8day.co.za

16. Information Regulator of South Africa

If you believe that your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator of South Africa.

Website: https://inforegulator.org.za/

Email: inforeg@inforegulator.org.za

End of Privacy Policy

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